Frequently Asked Questions

These are the frequently asked questions by the pensioners.

A. Retirees Military personnel who had 20 to 34 yrs maximum active military service or those who retired/separated through Complete Disability Discharge (CDD).

B. Beneficiaries legal beneficiaries of deceased retired and Killed-in-Action (KIA) active military personnel.

Resumption of Pension   On the 34th or 35th  month after retirement, the retiree must report in person to Resumption Section, MAU, AFP PGMC with PUF & Bank Acct Nr or submit a PROOF of LIFE (Post Card size Picture holding Current News Paper w/ the film negative) with PUF & Bank Acct Nr.

Transfer of Pension:

  • Notarized Application for Transfer with PUF.
  • Death Certificate (NSO/LCR). 
  • NSO Marriage Contract or Birth Certificate.
  • Notarized Authenticated Retirement Order.
  • NSO CRS #5 (Advisory on marriages of the deceased) to be filed at NSO, East Ave., Q.C. (Form to be claimed by PGMC).

Restoration of Pension -    Pensioner to personally appear or submit proof of life to MAU, AFP PGMC.

Replacement of Cancelled Checks

     Pensioner to personally appear or submit proof of life to MAU, AFP PGMC.

Incorporation of Monthly Pension

     Pensioner to personally appear or submit proof of life to MAU, AFP PGMC.

At present the current rate of the AFP Pension is in line with the EO900 implemented to the Active Service in June 2010. However, it was implemented to the AFP Pensioners effective February 2011

  • Death
  • Loss of Filipino Citizenship (sec 27 PD 1638)
  • Remarriage of Spouse
  • Marriage After Retirement
  • Majority Age (Children/Brothers/Sisters)
  • Conviction of a Crime (principal)
  • Section 8A, RA 340 (except those covered by PD 1044)

RA 9225 or also known as the Dual Citizenship Act allows natural-born citizens of the Philippines who obtained citizenship from other country to retain or re-acquire their Philippine citizenship upon subscribing to an oath of allegiance to the Republic.

In relation to the AFP Pension, concerned AFP Pensioner whose pension was stopped due to the acquisition of foreign citizenship, may re avail their pension, provided that they furnish the Center with the following requirements.

  • Order of approval from Phil Consulate/BID 
  • Final Act of Oath of Allegiance from Phil Consulate/BID
  • Certificate of Naturalization issued by Foreign Country 

1. Ano ang Pension Details Portal?

Ang Pension Details Portal ay isang online service ng Finance Center, AFP kung saan maaaring makita ng mga pensiyonado ang kanilang:

  • Pension Details
  • Payslip
  • Monthly Pension Information
  • Iba pang kaugnay na records

2. Sino ang maaaring gumamit ng portal?

Ang portal ay para sa:

  • AFP Pensioners
  • Legal Beneficiaries na may authorized pension account access

3. Paano ma-access ang Pension Details Portal?

  1. Buksan ang inyong internet browser.

Pumunta sa opisyal na website:

https://afpfc-mil.ph

Hanapin ang menu na:

Pensioner → Pension Details

  1. Mag-login o mag-register ng account.

4. Kailangan ba mag-register bago makapag-login?

Oo. Kung first time ninyo gagamit ng portal, kinakailangan munang gumawa ng account.

5. Ano ang kailangan para makapag-register?

Ihanda ang sumusunod:

  • Pension Bank Account Number
  • Desired Username
  • Desired Password

6. Bakit kailangan ang Pension Bank Account Number?

Ito ay ginagamit bilang verification upang matiyak na lehitimong pensiyonado o benepisyaryo ang nagrerehistro.

7. Nakalimutan ko ang aking password. Ano ang dapat gawin?

Makipag-ugnayan sa Finance Center, AFP para sa account recovery o password reset assistance.

8. Maaari bang gamitin ang cellphone sa pag-access?

Oo. Maaaring gamitin ang:

  • Android phones
  • iPhone
  • Tablet
  • Laptop o Desktop Computer

9. Anong browser ang maaaring gamitin?

Maaaring gamitin ang sumusunod:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari

10. Libre ba ang paggamit ng portal?

Oo. Walang bayad ang paggamit ng Pension Details Portal.

11. Ligtas ba ang aking personal na impormasyon?

Oo. Ang inyong impormasyon ay protektado alinsunod sa:

  • Data Privacy Act of 2012
  • Internal security policies ng Finance Center, AFP

12. Ano ang Data Privacy Waiver?

Ito ay pahintulot mula sa user upang maproseso ang kinakailangang impormasyon para sa account registration at verification.

13. Ano ang dapat gawin kung hindi makapag-login?

Siguraduhing:

  • Tama ang username at password
  • Stable ang internet connection
  • Updated ang browser

Kung hindi pa rin makapasok, makipag-ugnayan sa Finance Center, AFP.

14. Maaari bang gamitin ang public Wi-Fi?

Hindi ito inirerekomenda para sa seguridad ng inyong account at personal information.

15. Ano ang dapat tandaan para sa account security?

  • Huwag ibahagi ang username at password
  • Gumamit ng malakas na password
  • Siguraduhing opisyal na website lamang ang binubuksan
  • Mag-logout pagkatapos gamitin ang portal

16. Saan maaaring humingi ng tulong?

Para sa karagdagang assistance, makipag-ugnayan lamang sa:

Finance Center, AFP
Official Website: https://afpfc-mil.ph

17. Maaari bang makita ang payslip online?

Oo. Kapag matagumpay ang login, maaaring makita at ma-access ang inyong:

  • Payslip
  • Pension Details
  • Monthly Pension Information

18. Paano malalaman kung successful ang registration?

Makakatanggap kayo ng confirmation at maaari nang mag-login gamit ang inyong registered username at password.

19. Maaari bang baguhin ang username o password?

Depende ito sa system settings ng portal. Para sa assistance, makipag-ugnayan sa Finance Center, AFP support personnel.

20. Ano ang gagawin kung may maling impormasyon sa account?

Agad na i-report sa Finance Center, AFP upang ma-verify at maitama ang records.

AFP-Wide Support & Separate Units
  • AFP Medical Center
  • AFP Commissary & Exchange Services
  • Communication Electronics and Info. System Service, AFP
  • AFP Peacekeeping Operations Center
  • AFP Pension & Gratuity Management Center
  • AFP Dental Service Center
  • AFP Joint Special Operations Group
  • AFP Education Training Doctrine Command
  • AFP Chaplain Service
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